Hybazi Privacy Policy — Your data is safe with us

Hybazi (hybazi.bet) is one of Bangladesh's most popular online Sports Betting platforms. We believe that every user's personal data belongs to them. This privacy policy applies to all services on our platform — website, mobile app, and any other digital channel.

Our Privacy Policy is designed to clearly explain what data we hold, why we hold it, and how it is kept secure. By creating an account or using the Hybazi platform, you agree to this Privacy Policy.

• This policy was last updated in January 2026.
• This policy applies whenever you use any Hybazi service.
• You will be notified by email or via the platform if this policy changes.
• If you have any questions, feel free to reach out directly at support@hybazi.bet.

Hybazi collects two types of data — information you provide directly, and data collected automatically while you use the platform. Full details are outlined below.

• We only collect what we need — it is our policy never to ask for unnecessary personal information.
• Financial information is stored in fully encrypted form.
• Information received through third parties (such as payment gateways) is also covered under this policy.

Hybazi uses your information solely to provide and improve our services. Your data is never sold to advertisers or third parties. A full list of how we use your information is provided below.

• To create accounts, verify identity, and ensure secure login.
• To process deposits, withdrawals, and other financial transactions.
• To operate our betting services, issue bonuses, and send promotional offers.
• To detect and prevent suspicious activity.
• To provide customer service and support.
• To improve platform functionality and enhance the user experience.
• To meet legal and regulatory obligations.
• To monitor responsible betting and provide support.

Hybazi uses cookies on its website and app. Cookies are small text files stored on your device that help the platform deliver a smoother, more personalized experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: To understand which pages users spend the most time on (without identifying individuals).
• You can disable cookies through your browser settings, though some features may become limited as a result.
• We do not use third-party tracking pixels or advertising cookies.

Hybazi protects your data using internationally recognized security technologies. Our data centers operate in compliance with the highest security standards.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — they are never stored in plain text.
• Financial information is stored in a separate, encrypted database.
• Regular security audits and penetration testing are conducted.
• Only authorized staff members have access to sensitive data.
• In the event of a data breach, affected users will be notified within 72 hours.

Hybazi does not sell or rent your personal data. However, there are limited circumstances where sharing information may be necessary.

• Payment Processors: Mobile Pay, Nagad, and Rocket receive the information necessary to process payments.
• Identity Verification Service: Minimal data is shared with verification agencies for the KYC process.
• Legal Authorities: Data may be disclosed under a court order or other legal obligation.
• Cybersecurity: Anonymized and encrypted data may be shared with fraud detection services.
• All third-party partners are required to comply with our privacy standards.
• Your data is never shared for advertising or marketing purposes.

Hybazi believes you should have full control over your data. The rights listed below are yours, and we respect them.

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data under certain conditions.
• Right to Data Portability: You may request a copy of the personal data we hold about you.
• Right to Object: You may object to certain types of data processing.
• To exercise any of these rights, email us at support@hybazi.bet. We will respond within 30 days.

Hybazi is not intended for anyone under 18. We do not collect, and have no intention of collecting, personal information from minors.

• An age verification process is in place at registration.
• If a minor's account is identified, it will be immediately suspended and all associated data deleted.
• If you believe your child has used our platform, please notify us immediately.

Hybazi does not hold on to data longer than necessary. Retention periods for different types of information are outlined below.

• Account Information: For the duration of active account use, and for 5 years after closure (for legal compliance).
• Financial Transactions: 7 years (as required by tax and financial regulations).
• Cookies & Session Data: Typically 30 days to 1 year.
• Support Conversations: 2 years.
• Once the retention period ends, data is securely deleted or anonymized.
• If you request account deletion, all data will be removed except information we are legally required to retain.

Hybazi may update this privacy policy when necessary. For significant changes, we will notify users in advance.

• The date of any changes will always be noted at the top of this page.
• For significant changes, a notification will be sent by email or via the platform.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• To request a copy of a previous version, please contact our support team.

For any privacy-related questions, complaints, or requests, please get in touch with us. We aim to respond to all messages within a maximum of 30 business days.

• Email: support@hybazi.bet (please write "Privacy" in the subject line for privacy-related matters)
• Live Chat: Reach us directly via the platform's chat support.
• Help Center: Help Center Find answers to common questions on this page.